Chi Limited wins 2015 Customer Service Award

Chi Limited, makers of Chivita fruit juices, Hollandia milk, Capri-Sonne, among other beverage products has won the 2015 Nigerian Customer Service Award (NCSA) for being the best Customer Service Company in the Beverage sector.

The Nigerian Customer Service Award (NCSA) is a prestigious event that celebrates service excellence in Nigeria, by recognizing companies that deliver effective customer services.

Speaking at the event held in Lagos recently, Coordinator, Nigeria Customer Service Awards Limited, Dr. Aliyu Ilias, said that Chi Limited was adjudged as the winner of the award having met all the required criteria and received vast majority of nominations from customers on various voting platforms.

He added that Chi Limited emerged as the best Customer Service Company in the FMCG/Beverage sector through appreciable feedback from the following criteria: nominations from Nigerians; customer feedback; review of employee job satisfaction/performance standards; and mystery shopping services.”

The Managing Director, Chi Limited, Deepanjan Roy, said the company thrives on the support and patronage of its customers and would therefore stop at nothing in ensuring that customers get excellent product and quality service.

“This award is a testament to the hard work and strategy employed by the company to satisfy the needs of our esteemed customers and fulfill their expectations. It is dedicated to our numerous customers who believe in our relationship with them and support us to actualize our vision of creating value that is timeless,” Deepanjan said.

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